Conversations
Inbox, Website Live Chat and Webware Phone
By Wisdom1 author14 articles
- Conversations - How to Edit Your Email Using Rivi ("Write for me")Learn how to use Rivi AI’s "Write For Me" feature to rewrite, improve, or adjust the tone of your emails before sending them from Webware.
- Conversations - How to Generate Reply for an Email using Rivi (AI)Use Write for Me, powered by RIVI AI, to instantly draft smart, professional replies from anywhere in your Webware Workspace.
- Conversations - How to send an EmailLearn how to send emails from Webware’s Conversations Inbox, CRM, and other sections like Form Submissions and Hot List.
- Conversations - How to setup an Email SignatureLearn how to set up your email signature in Webware Email Inbox so it’s automatically included in every email you send.
- Conversations - How to setup your Conversations Email InboxLearn how to forward your business emails to your Webware inbox to centralize and manage all communications in one place.
- Webware Phone - How to use for inboundLearn how to receive inbound calls through Webware Phone, so you never miss a customer inquiry or follow-up.
- Webware Phone - How to use for outboundLearn how to make outbound calls directly from Webware Phone and automatically log conversations in your CRM.
- Webware Phone - How to view transcripts and recordingsLearn how to access Webware Phone call recordings and transcripts for easy review and follow-up.
- Webware Phone - How to edit the Call Forwarding numberLearn how to update or change the Call Forwarding Number for Webware Phone
- Website Chat – How to Turn On Website ChatEasily enable live chat on your website to help visitors connect with you in real time.
- Website Chat – Managing Live Chats from the SiteLearn how to view, respond to, and manage all incoming chats directly from your Webware Dashboard.
- Website Chat – Managing Website Chat SettingsCustomize your website chat to match your brand and provide a great visitor experience.
- Conversations - Feature OverviewManage all your customer communications—email, chat, calls, and texts—in one central inbox inside your Webware Workspace.
- Website Live Chat with AI – How to Activate and Manage ItEasily enable AI-powered live chat on your website to give visitors instant answers, 24/7 support, and faster lead response times.