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CRM – How to Create, View & Manage a Company Profile

Learn how to group related contacts under one company, so your team can manage shared tasks, notes, and updates with greater clarity and less duplication.

Wisdom Atangan avatar
Written by Wisdom Atangan
Updated over a month ago

✨ Introduction:

The Companies feature lets you organize contacts that belong to the same business under a single Company Profile. This creates a centralized view of all interactions, tasks, and notes tied to that company — making it easier to manage communication and follow-ups at the organization level.


🔔 What to Know Before You Start:

  • The Companies tab is located under Customers in the left menu.

  • You must create a company first before you can link any contacts to it.

  • Each company profile can include:

    • Company Name, Size, Industry, Website

    • Linked Contacts

    • Shared Tasks and Notes

    • Assigned Pipe and Stage


🛠️ Step-by-Step: How to Use the Companies Feature

✅ Create a Company

  1. Go to your Webware Dashboard.

  2. From the left-hand menu, click Customers > Companies.

  3. Click Create Company in the top right.

  4. Fill in the company details:

    • Company Name (required)

    • Company Size

    • Industry

    • Website

    • Address (Line 1, City, Country, Postal Code)

  5. Click Submit to create the company profile.

🔄 Link a Contact to a Company

  1. Go to Customers > Contacts.

  2. Click on the contact you want to link.

  3. In the contact’s profile, scroll down to the Company field.

  4. Select the company from the dropdown list.

  5. Repeat this for all contacts you’d like to group under the same company.

📋 View & Manage Company Details

  • From the Companies tab, you can view:

    • Company Name

    • Last Seen

    • Number of Contacts

    • Industry and Website

  • Click a company name to open the full profile:

    • View all linked contacts

    • Add tasks and notes

    • Assign a Pipe and Stage

    • Edit any detail and click Save


✅ Pro Tip:

Instead of duplicating tasks or notes for individual contacts, link them to the Company Profile. Everyone on your team will see the full history in one place — making handoffs and collaboration easier.


🎯 Next Steps:

  • Add more contacts to your company profiles

  • Assign a Pipe and Stage for deal tracking

  • Use Tasks and Notes at the company level for shared visibility across your team

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