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Account Settings – Forgot Password

Reset your Webware password quickly from your desktop browser or mobile app using your login email and website URL.

Kristopher Brown avatar
Written by Kristopher Brown
Updated over 6 months ago

Introduction:
Resetting your password ensures you can safely regain access to your Webware account and continue managing your business without interruption.


📱 Reset Your Password Using the Mobile App

  1. Open the Webware mobile app on your phone.

  2. Tap "Retrieve Password" below the login button.

  3. Enter your Webware website URL (e.g., yourbusiness.webware.io).

  4. Enter the email address linked to your account.

  5. Tap "Send Reset Link" and check your email for the password reset instructions.

🧠 Note: You must enter both your Webware URL and email to reset your password through the app.


💻 Reset Your Password on Desktop

  1. Go to your Webware site and add /admin at the end of your domain (e.g., www.yourwebsite.com/admin).

  2. Click “Click here” next to Forgot your password? below the login fields.

  3. Enter the email address associated with your account.

  4. Click “Send Reset Link” and follow the steps in your inbox.


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Quick guidde

Learn how to Reset your Webware password on your mobile device.

1. Introduction

Follow these simple steps to regain access to your account securely.

2. Launch the Webware App

Launch the Webware application on your phone.

Launch the Webware App

3. Click on Retrieve Password

Select "Retrieve Password", just below the login button.

Click on Retrieve Password

4. Click URL

Enter your website address in the URL field.

Click URL

5. eMail Address

Next, enter the email address associated with your account.

eMail Address

6. Click here

Finally, click on Send Reset Link, then check your email for the password Reset link.

Click here

This guide covered the process of resetting your Webware password on your mobile device, ensuring you can easily regain access to your account.

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Quick guidde

Learn how to reset your Webware password on desktop. First, in your browser, go to your website.

1. Next, add 'slash admin' to the end of your domain

Visit your website, and add "slash admin" after the URL

Next, add 'slash admin' to the end of your domain

2. Click on "Click Here" next to reset password

This takes you to your login screen. now, next to "forgot your password", click on the link.

Click on 'Click Here' next to reset password

3. Enter your "email address"

Enter your email address in the designated field.

Enter your 'email address'

4. Click "SEND RESET LINK"

After entering your email address, press the "SEND RESET LINK" button to receive the password reset link by email. Check your inbox!

Click 'SEND RESET LINK'

This guide covered the process of resetting your password on the Webware desktop application. By following the provided instructions, users can easily request a password reset link and regain access to their account.

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How to reset your password through chat

If you are unable to reset your password through the methods above, you can get chat support here. Simply click on "Talk to a Person", and someone will take care of your request.

💬 Need Help? You can also contact support via live chat to request a password reset. Just click the chat icon in your Workspace or on the Webware website and a representative will assist you.


Next Steps:

  • After resetting your password, you’ll be able to access both your desktop and mobile Webware Workspace with the new credentials.

  • Make sure to store your new password securely for future access.

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